How do I replace the nib of ACP501?

Please follow the steps below to replace the nib of ACP501. 1. Unscrew it in a counter-clockwise direction.  2. Place the tip upright facing upwards.  3. Remove the old nib then insert the new nib into the barrel of the pen.  4. Screw the tip back in a clockwise direction to secure.

What to do if a participant's screen can't be seen but only a black screen is visible on myViewBoard for Windows even the participant's in the cast moderation list?

Please follow below instrucitons to solve the issue. 1. Turn off the participant's connection then turn it back on again 2. Ask participant to reconnect

What to do if I cannot find a participant in the cast moderation list?

Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, then ask the participant to reconnect

The image is out of focus

Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the native resolution if  the video source that is being used can support it. Digital signals (HDMI, DisplayPort) normally produce sharper images. If you are using a VGA or analog signal try to s...

How to avoid unauthorized cast-in via Airplay?

To disable Airplay Service in vCast do the following：   Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck Airplay Service   To enable Airplay follow steps 1-3 and check Airplay Service

Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

How to make an image fit to screen?

Make sure you know how to import images before starting Make images fit to screen Import an image from Magic Box Use the lasso tool to select the image Side Adorner will show up on the right/left Selectthen select fit to screen Your image is now fit to screen You can check out our video tutorial as well:

Why didn't my Windows desktop automatically rotate to fit the orientation of the monitor when the Auto-Pivot function is enabled on my Windows OS?

For optimal performance, please make sure your monitor is fully up to date. If your VP2468 monitor’s firmware version is M001 or M002, please make sure your OSD Pivot and Auto-Pivot functions are, both, set to Auto.

How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop  and click   Change screen resolution of the display.   Under Display Resolution select Recommended resolution. A wi...