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How to restore the default settings on a projector?

1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings.   2. Select to restore factory default settings.   Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

What to do when my projector auto shuts down?

There are some possible reasons caused, please check below first:   <Airflow>        Air Flow is important for cooling:   Please make sure the intake and exhaust vents are free from obstruction. Make sure the projector is not enclosed or right against a wall - it needs ventilation space. Don’t place the projector on top of other electr...

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

What is the maximum resolution for the projector.

To locate the maximum or native resolution for a projector, there are a few places this can be found.  We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP.  When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is  turned on. <Note> Not all HDMI ports on IFP suppo...

How to disable IFP5550/6550/7550/8650 USB port?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**70   Please use remote control to enter debug menu via pressing INPUT 9 9 1 in sequence, then go to Other Setting--àUSB Disk Enable a...

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

How do I sign up an account for ViewSonic TeamOne?

To sign up for ViewSonic TeamOne, follow the link to the TeamOne sign-up page where you will have two options to access the platform: 1.Single Sign-On (SSO): You can use your Google, Microsoft, or Apple account to sign in directly. This method requires no account activation. 2.Email Sign-Up:  - Fill in your name, email, and password  - Subm...

How to set up dual projectors on a Windows computer?

Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card's maximum number of output signals, please refer to the graphics card manufacturer like the example below. Dedicate Graphics Card Integrate Graphics Card  2. Make sure your devi...

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