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Why can’t I connect my ViewStylus ACP501 to my iPad?

It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget this Device" on your iPad. Your ViewStylus does not need pairing, but make sure that you select the correct mode (green light for iPads, blue light for other touch-screen devices).

How to set up Voice Control for X10-4K/M2/X100-4K/X100-4K+?

Please refer to below video. How to set up voice control on the ViewSonic X10-4K projector   Note: 1.Supported Alexa & Google Assistant Voice Control commands are listed in User Guide.   2. Alexa & Google Assistant are only available in English. 3. Alexa supported country would vary .

What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?

The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?

Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automatically adjusts the Keystone number.  OFF: Manually adjusts the Keystone number.   Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...

How do I watch Netflix on the M1 or M1+ with my mobile phone?

To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices.   iOS Based Device: Con...

How to Upgrade the M1+ Firmware?

  <Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2.   1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ViewSonic website to download “M1+ Firmware Update v2.03”.      2. Unzip the downloaded files and copy the Firmware files, “MstarUpgrade.bin" and "M1+WW.bin” to a FAT32 formatted USB drive.  3. Po...

Why can't the M1 mini Power On or Auto Shutdown after charging?

    1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery.   2. Charge the projector for 2 hours (5V/2A) before using it in battery mode for the first time.   Battery Usage Time Information     NOTE:  When the projector is in use, a 5V/2A power ada...

Why is Smart YouTube app not available on Aptoide app store?

Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttubenext.com/#Download_SmartTubeNext_APK_for_Android_Based_Smart_TVs Applicable models: M1MINI, M2, M2e,M1_G2, M1+_G2, M1MINIPLUS, X10-4k,X100-4K,X1000-4K

What ViewSonic projectors support audio in/out via Bluetooth?

As of April 2021, below is BT support model list.

How long does the ACP501 take to charge?

A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 hour of use.

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