How to change the monitor refresh rate in Windows?

Adjust your refresh rate via "Advanced Display Settings" for a smoother visual and gaming experience. Open Settings: Right-click on your desktop and select [Display settings]. Advanced Options: Scroll down and click on [Advanced display settings]. Select Refresh Rate: Under the "Choose a refresh rate" dropdown, select the highest ...

How to set the OSD pivot feature to auto when it is greyed out in the OSD menu?

Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to set power lock and menu lock?

On some monitors, there is a power button lock that locks the power and power button in the ON position.  There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu.  Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds.  OSD Lock: ...

Why isn’t the monitor displaying anything after I plug in my DisplayPort input?

Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor.    If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting:   “Menu >> Setup Menu >> DisplayPort 1.2 Off”.