Welcome to the ViewSonic Warranty page - Ireland

Service Contact

By Telephone	By Email
+44 (0) 3330 057012	Send your inquiries to us

ViewSonic Product Family	IRELAND
Monitors [VA / VX Series]	2 Year Pickup, Repair and Return
Monitors [VG, VP ,TD and XG Series]	3 Year Pickup, Repair and Return
Projector [PA5, PJD5 Series – except short throw models]	2 Year Pickup, Repair and Return [Lamp 1 Year or 1,000 hours]
Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series]	3 Year Pickup, Repair and Return [Lamp 1 Year or 1,000 hours]
Projector [Pro8 series]	3 Year Pickup, Repair and Return [Lamp 3 Years or 2,000 hours]
Projector [M series]	2 Year Pickup, Repair and Return [Light source 2 Years or 20,000 hours]
Projector [X series]	3 Year Pickup, Repair and Return [Light source 3 Years or 20,000 hours]
Projector [Laser projectors]	3 Year Pickup, Repair and Return [Light source 3 Years or 20,000 hours]
Smart Display [VSD] / NMP	2 Year Pickup, Repair and Return
Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc]	3 months Return to Base
Large Format Display [Up to and including 55”]	3 Year Pickup, Repair and Return
Large Format Display [Larger than 55”]	3 Year Pickup, Repair and Return
Interactive Flat Panel Interactive Flat Panel [<55”]	3 Year Pickup, Repair and Return
Interactive Flat Panel [55” and above]	3 Year Pickup, Repair and Return
ePosters [10”]	2 Year Pickup, Repair and Return
ePosters [Up to and including 55”]	3 Year Pickup, Repair and Return
Slot-In PC (for LFD and IFP)	3 Year Pickup, Repair and Return
All product groups	14 Days DOA Replacement

Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.

*Please note that for LS/Laser Series, customers need to register the product(s) within 90 days of their purchase date on ViewSonic website to get 5-year warranty. If the product is not registered within that period, a standard 3-year would be applied for these models. For more information, please visit our Projection Warranty Extension page.

***Starting from 1st June, 2024

ViewSonic^® Limited Warranty

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.

For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.

How to get service:

• For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding web site:
• To obtain warranty service, you will be required to provide.
  1. The original dated sales slip. (Invoice or Proof of purchase)
  2. Your name.
  3. Your address.
  4. The serial number, IMEI number and the model number of the product.
  5. A description of the problem.
  6. Mobile and wireless products and All-in-One, customers should provide the user name and the password in order to access the device and perform warranty service.
• For DOA cases apart from above the followings are also required.
  1. A photo showing the defect symptom.
  2. A photo of the unit serial number with the bar code.
  3. A photo showing the condition of the original container.
• For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.

If the warranty on your product has already expired:

In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

Accessories:

ViewSonic provides end-users with the following spare parts (if applicable) for electronic display products: external power supply and remote control for a minimum period of seven years after placing the last unit of the model on the market.

ViewSonic provides professional repairers with the following spare parts (if applicable) for electronic display products: internal power supplies, connectors for external equipment (including cables, antennas, USB, DVD, and Blu-Ray), capacitors, batteries and accumulators, DVD/Blu-Ray modules, and HDD/SSD modules. These parts will be available for a minimum of seven years after the last unit of the model has been placed on the market.

For inquiries for more spare parts, please visit https://www.viewsonic.com/parts/

For inquiries about accessories and spare parts in EU, EEA, United Kingdom, and Turkey, please contact your local dealer or email us directly at sparepartsales_eu@viewsonic.com.

The warranty for projector lamps is based on either the usage hours of the lamp or the age of the projector unit, whichever expires first.

Pixel Policy:

At ViewSonic we offer some of the most competitive pixel policy in the market. For detailed information please click here.