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What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below:   You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the font panel but...

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

What USB WiFi dongle/adapter is supported on IFP series?

See below the list of compatibale Wifi dongles for the IFP series. Models Supported   Wi-Fi dongle IFP4320 VSB050 LB-WIFI-001  IFP30 VSB050 LB-WIFI-001 IFP32 / IFP32-2 VSB050 VB-WIFI-002 VB-WIFI-004 TP Link     TL-WN725N IFP33 VSB050 VB-WIFI-...

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1)  ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

IFP105S - Why Is My OPS showing no Signal After the Firmware Update?

IFP105S - No signal With the latest firmware version 20240429, the OPS EDID is set to 5K by default.  This setting may cause a "No Signal" issue after the firmware update when using the VPC25 or other OPS. To resolve this issue, we have added a switch in the Android settings that allows the EDID to be set to 4K to solve the No signal....

Will units not on the same sub net will they still appear on vCastReceiver list?

No, it’s cross sub net network limitation and please input screen PIN-code for casting connection.

Is it OK to use 10M HDMI cable to connect IFP50(HDMI out port) with project(HDMI in port)? What HDMI cable(brand) is recommend?

If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.

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