What are the Installation Tools required to install my DVLED Display?

The recommended tools (unless otherwise stated) needed to install a dvLED Display is as shown below: Self-leveling laser level Stud sensor/finder - multi-depth/material (2) 8’ ladder Anti-static gloves (required) 3/8” hammer drill/driver ¼” impact driver Pilot point drill bit set for metal Metric ball-end hex key set Impact-ready bit ...

Why can't RS232 be used to Power on/off the DVLED Display while in Standby Mode?

Currently, RS232 cannot Power on/off a DVLED display while in Sleep Mode. Check the On-Screen Display (OSD) settings to see if the Standby Mode is set to Sleep Mode.   Solution 1. To Power on/off a DVLED display using RS232, switch the Standby Mode in the On-Screen Display (OSD) settings to Hibernate Mode.   2. The DVLED disp...

What should I do if the LED(s) on the DVLED display is unlit?

Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Pg 88 of LD108-121 User Guide Pg 89 of LD135-151 User Guide Pg 89 of LD163-181 User Guide Pg 76 of LD216-251 User Guide Click each model to view det...

Cannot open vDisplay Manager. A pop up indicates that the "RtHubSSContrl.exe " file is missing.

There are two methods to re-start this service that may fix the issue:       1. Uninstall vDisplay Manager, and reinstall it, try to launch vDisplayManager again. 2. Press the “Windows Key + R” to open the “Run” window, and input “services.msc”.  Find “Realtek Hub Wakeup Service”, and start it.  If there is a warning messag...

How do I update my monitor's firmware?

For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. To update the firmware, do the following: 1. Click on the Advanced sub-menu, then Information. ...

How many screens can PBP (Picture-by-Picture) mode support on VP series?

The model of the monitor will determine how many screens can be supported, and how the screen is divided. Screen Division Model Support 4 screens VP2785-4K VP3268-4K VP3481 VP3881 2 screens VP2771

What is vDisplay Manager?

vDisplay Manager improves your productivity and puts the On-Screen Display (OSD) Menu controls on your monitor’s screen. Here you can quickly and easily adjust the monitor’s display, increase user efficiency, and make your viewing experience more comfortable.

What VP Series monitors support vDisplay Manager?

As of Sep. 2 2021, vDisplay Manager supports the following VP series monitors:   VP2458  VP2468 VP2468a VP2768 VP2768a VP2768-4K VP2768a-4K(Win)  VP2771 VP2785-4K VP2785-2K VP3268-4K VP3268a-4K(Win) VP3481 VP3481a VP3881

Where can I get vDisplay Manager?

vDisplay Manager can be downloaded at: http://color.viewsonic.com/ or by clicking here. After the download completes, launch the setup file and follow the on-screen directions to install the software. Once the installation has finished, click on the vDisplay Manager icon to launch the software.

Why can't I find the download link for Auto Pivot?

Auto Pivot has been already integrated into the vDisplay Manager software.    Both the Windows and Mac version of vDisplay Manager support this feature.    vDisplay Manager can be downloaded at: http://color.viewsonic.com/ or by clicking here.