Which iOS versions are supported on the myViewBoard app?

The myViewBoard app supports iOS 9.0 and newer.

How do I find the help page for myViewBoard?

Please follow below instrucon to see help page. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Go to myViewBoard.com Help page"

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

The image is out of focus

Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the native resolution if  the video source that is being used can support it. Digital signals (HDMI, DisplayPort) normally produce sharper images. If you are using a VGA or analog signal try to s...

How to import a .IWB file?

For more information, see the myViewBoard wiki:  https://wiki.myviewboard.com/Magic_Box 

How to execute operations using touch?

What's the requirement of network bandwidth to ensure myViewBoard functions smoothly?

The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Windows slot-in PC, if installed.  There limitation of this is that the slot-in PC will only receive a 100M Ethernet connection even if the Android Platform is receiving 1000M (GB) Ethernet. Please u...

Does Win 10 Miracast support iOS, Android, MAC and Chrome?

iOS/Mac/Chrome doesn’t support miracast. Some of Android device support miracast. Different Android device might have different streaming quality.

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

What inputs are supported on the Interactive Flat Panels?

The available inputs vary from model to model but in general, the displays will have HDMI and VGA ports.  Some models have Display Ports. Please check the product page of your specific model on our website for more information.