Why isn’t the monitor displaying anything after I plug in my DisplayPort input?

Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor.    If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting:   “Menu >> Setup Menu >> DisplayPort 1.2 Off”.

How many monitors can I connect when utilizing the Daisy Chain connection on VP series?

 Please refer to below table:   Model Qty Native Resolution VP2468 4 1080P VP2468a VP2768 VP2768a VP2785-2K VP2771  VP2775 2 2*1440P 3 1*1440P+2*1080P  

Minor image retention may occur when a static image is displayed on the screen for extended periods of time.

This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retention will be.  In order to prevent image retention, enable the screen saver function on your monitor so that images are not static on your screen for extended periods of time.

How to check the monitor’s current firmware version?

There are 2 ways:   1.On Monitor, please navigate to OSD -> Setup Menu -> Information, where you will see your current firmware version.   **For VP2468 versions M001 and M002, this function is not supported. If the firmware version is not present in the Information page, please update to version M010 or later.     2. On PC/Laptop, you ...

Do the VP2468’s USB ports support Apple device power charging?

The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...