How to set landscape and portrait Mode?

Several ViewSonic LCD panels support both Landscape and Portrait modes.  If your LCD panel supports this feature, you can switch modes by turning the screen as shown in the diagram below. To change the image on the Windows Desktop, follow instructions below: Open the Start menu and click "Control Panel." Click "Adjust Screen Resolution"...

Why is there high pitched noise from my monitor?

In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur in the past but appeared recently, please contact ViewSonic service center.

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

How to check graphics card drivers in Windows?

1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.

What to do when image is pixelated?

Set the resolution higher. Test the monitor on a different computer to isolate the problem.  Please follow the instructions below on how to change the resolution on a computer running Windows 10.   To change the resolution in Windows, do the following:  Right-click on an empty area of the Windows® desktop.  From the pop-up menu, select Di...

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

Why Auto Image Adjust function is gray out in monitor OSD?

When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.

What to do if there is vertical or horizontal line on my monitor?

1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable.   (2) Use another power outlet.   (3) Connect the monitor to another computer.   2. If the line location is...

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