How to setup dual monitors on a computer?

Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement:   1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports.  3. 2 monitors.   After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...

Can I turn on 1ms MPRT and FreeSync at the same time?

MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refresh rate continuously in a range between the minimum and maximum rate of the monitor.   Therefore, all ViewSonic monitors that have MPRT(1ms) and FreeSync are not able to have both functio...

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

What to do when no video by using HDMI port?

If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC.   Please check below on PC:    Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...

Why does it show "Out of Range" when connecting monitor to my desktop PC?

  This happens when the screen resolution is set to something higher than what the monitor can display.   For example, if the monitor supports resolutions of up to 1920x1080 and the video card allows up to 2560x1440, setting the resolution to the highest setting will display the error.   Please reboot and enter windows safe mode first, set...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

How to enable/disable VX3258-2KC-MHD crosshair toggle?

If you see a crosshair in the middle of your VX3258-2KC-MHD monitor’s screen, please perform the step below.                    With the monitor powered on, press the joy key downward on the back of the monitor to toggle the crosshair on or off. To bring it back up press downward on the joy key again.

What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

What is USB speed and refresh rate of VG2756-4K under USB-C connection?

The VG2756-4K (via USB-C) by default can display 4K 60Hz, and the OSD setting for "USB 3.2" is Off.  If the user turns "USB 3.2" On, then a USB-C connection can only display 4K 30Hz. There's not enough bandwidth for USB 3.2 speeds when connected via USB-C to output 4K 60Hz.   This situation will only happen on a USB-C connection. If u...

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.