What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1)  ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

What is the USB Type-C specification and video streaming compatible device by IFP6570 and IFP8670?

ViewSonic’s IFP6570 and IFP8670 USB Type-C port supports the below specifications: 1. DP alt mode: supported with DP1.4 (4K@60hz) 2. Power delivery specification: 60W (5V3A、9V3A、12V3A、15V3A、20V3A) 3. USB data transfer rate specification: USB 2.0 (480 Mbps) Note: USB Type-C refers to the connector type, not the capability of...

How can I setup touch on extended display?

Please refer to this video.

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController.   <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

How can I freeze CDE7500/CDE8600 screen?

 You can press FREEZE button on remote control to freeze the screen.