ViewBoardSupport - ViewSonic Middle East

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function. 2.Connect IFP and player in HDMI cable. 3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP. When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is turned on. <Note> Not all HDMI ports on IFP suppo...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3). Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below: You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key. Then the font panel but...

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1) ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

How can I lock the menu and input function on IFP5550/IFP 6550/IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer either method below: 1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key. Then the menu and inpu...

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

How to disable IFP5550/6550/7550/8650 USB port?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**70 Please use remote control to enter debug menu via pressing INPUT 9 9 1 in sequence, then go to Other Setting--àUSB Disk Enable a...