ViewBoard Lite cannot import SVG file successfully, how can I do?

It is software limitation, ViewBoard Lite only can import SVG file that created by itself. 

What model include Chrome box bracket?

VB-STND-001, VB-STND-002, VB-STND-003, VB-STND-004 and Wall mount LB-WMK-047-2 and VB-WMK-001 include Chrome box bracket.

What is LAN communication setting for IFP8650?

The LAN Communication Setting for IFP8650 is shown below.

When I use external PC to run ViewBoard 2.1 and to use hand recognition function, it cannot work normally, how can I do?

ViewBoard 2.1 supports English and Simplified Chinese hand recognition, you need to download English or Simplified Chinese Handwriting to Windows first.

How can I modify NMP711 slot-in PC serial number in BIOS？

There is no tool to modify serial number in BIOS for NMP711.

When the vCastSender polls for available displays, how often does it poll?

Strongly recommend to have IFP50 connected by Ethernet cable and vCastSender client devices work on a stable 5G Hz Wi-Fi band, every vCastSender can input the screen PIN code for P2P connection directly no matter the panels stay at same/cross sub net network.

Will units not on the same sub net will they still appear on vCastReceiver list?

No, it’s cross sub net network limitation and please input screen PIN-code for casting connection.

I want to use one PC to connect 2 units of IFP7550 and the touch functions can be controlled by PC, is it possible?

Yes, it is possible. Please refer below connection image, then to use Windows to calibrate.

Can IFP7550 USB port share to external laptop?

No, IFP7550 USB port cannot share to external laptop, it only share to slot-in PC(VPC10 and VPC14).

How to change IFP7550 icon in Quick access button?

The icon in Quick access button(side tool bar) is fixed, user cannot change it.