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Why Doesn't vRemote Work?

Applicable Models: ViewSonic smart projectors released in or before 2023. ⚠️ IMPORTANT NOTICE:Projector models released from 2024 onwards NO LONGER support the vRemote service.For newer models, please use the vCastSender app for mobile control features. If you are having trouble with vRemote: Please ensure your projector and phone ...

What Can I Do with vRemote?

Applicable Models: ViewSonic smart projectors released in or before 2023. ⚠️ IMPORTANT NOTICE:Projector models released from 2024 onwards NO LONGER support the vRemote service.For newer models, please use the vCastSender app for mobile control features. In addition to remotely controlling the projector, you can also see the firmware of...

How to Use the vRemote App?

Applicable Models: ViewSonic smart projectors released in or before 2023. ⚠️ IMPORTANT NOTICE:Projector models released from 2024 onwards NO LONGER support the vRemote service.For newer models, please use the vCastSender app for mobile control features. After completing the set-up process, you will see the main screen of the app. The m...

How to Add a New Projector to vRemote?

Applicable Models: ViewSonic smart projectors released in or before 2023. ⚠️ IMPORTANT NOTICE:Projector models released from 2024 onwards NO LONGER support the vRemote service.For newer models, please use the vCastSender app for mobile control features. The vRemote app allows users to control the projector via their personal mobile de...

Why is Voice Control (Alexa / Google Assistant) no longer working on my projector?

Voice control services have been officially discontinued. Due to third-party platform changes and updated service policies, the vRemote voice feature is no longer supported. Details: Service Notice: ViewSonic has ended the integration between the vRemote App and Alexa/Google Home platforms. Voice commands will no longer be recognized or ...

How to Setup Alexa Voice Assistant?

Please refer to How to set up Voice Control for X10-4K/M2/X100-4K/X100-4K+?

How to Setup Google Voice Assistant?

To enable Voice Control: First, ensure the vRemote app is installed and paired. After installing and pairing the vRemote app: 1. Click, or key in the URL into your browser: https://assistant.google.com/ 2.  Click “What it can do” and search “ViewSonic” 3. Select "ViewSonic". 4. Click the "Link". 5. ...

How to delete your vRemote account?

If you want to delete your vRemote account, please go to https://www.viewsonic.com/eu/contact/ and submit your request to us. In your request, please include your account name and your last login time. After we finish the process, we will send you a confirmation.

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.