Product service: How to obtain

This document provides the product service and repair information for SriLanka.

1. For servicing of your ViewSonic products, please contact our authorized service centers.
   
   

   Monitor/Projector/ Interactive Flat Panel and Large Format Display

   Service Center: EPSI AUTOMATION (PVT) LTD.
   Phone No: +94-0112870277
   Address: No. 75, Thalawatugoda Road, Pita Kotte, Sri Jayawardanepura, 10100.
   Office hours : 8.30AM to 5.00PM
   E-mail: service.bd@viewsonic.com

   Service Center: Sense Micro Distribution (Pvt) ltd
   Phone No: 94706878838
   Address: #35,Shrubberey Gardens, Galle Road, Colombo 04.
   E-mail: service.bd@viewsonic.com

   Service Center: Technocity Service Centre (Pvt) Ltd
   Phone No: +94771212525 / Manager +94766903103 (Mr. Hemal)
   Address: No. 401,Galle Road, Colombo 04
   E-mail: service.bd@viewsonic.com

   Service Center: Digital IT Services (Pvt) Ltd
   Phone No: + 94 773859942
   Address: 102/3, Mininne Owita, Mahawatta, Miriswatta, Piliyandala
   E-mail: service.bd@viewsonic.com

   Service Center : Authorized HQ (PVT) LTD
   Phone No : +94 77 117 5739
   Address : Access Tower I, 6th Floor, Union Place, Colombo 02
   E-mail: service.bd@viewsonic.com

   Service Center: Ceylon Business Appliances
   Phone No: +94 11 7845200
   Address: No. 193, Hill Street, Dehiwala
   E-mail: service.bd@viewsonic.com

2. To obtain warranty service, you will be required to provide:
   • The original dated sales slip
   • Your name
   • Your address
   • The serial number of the product
   • A description of the problem
3. Take or ship the product prepaid in the original packaging to your ViewSonic dealer, any ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.