ProjectorSupport - ViewSonic Sri Lanka

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?

Ensure the Auto Keystone feature is “ON” 1. Go to Settings > Image Settings > Auto Keystone 2. Press < or > to select: ON: Automatically adjusts the Keystone number. OFF: Manually adjusts the Keystone number. Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...

How do I watch Netflix on the M1 or M1+ with my mobile phone?

To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices. iOS Based Device: Con...

How to Upgrade the M1+ Firmware?

<Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2. 1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ViewSonic website to download “M1+ Firmware Update v2.03”. 2. Unzip the downloaded files and copy the Firmware files, “MstarUpgrade.bin" and "M1+WW.bin” to a FAT32 formatted USB drive. 3. Po...

Why can't the M1 mini Power On or Auto Shutdown after charging?

1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery. 2. Charge the projector for 2 hours (5V/2A) before using it in battery mode for the first time. Battery Usage Time Information NOTE: When the projector is in use, a 5V/2A power ada...

What ViewSonic projectors support audio in/out via Bluetooth?

As of April 2021, below is BT support model list.

How to do Crestron E-control workaround due to Adobe Flash player not being supported?

Step 1 Download and install a Flash Player. “Download the Flash Player projector” from Adobe: https://www.adobe.com/support/flashplayer/debug_downloads.html Step 2 Input the URL of the Crestron interface in the Flash Player: http://[projector.ip]/CrestronUI.swf Where [projector.ip] is the ViewSonic projector’s IP address.

What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?

Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V USB HDD 2 TB V N/A V V Micro SD 256 GB V N/A V V Note: 1. Windows 10 built-in format tool only supports FAT32 format up to 32 GB. 2. Firmware upgrade only supports FAT32 format.

Why a black border on the top/bottom or sides of the image from the projector?

Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...