Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities.  If you can not get native resolution or refresh rate on the monitor:   Please check if ...

Which Cable Do I Need For 144Hz?

To output:   1.1080p content at 144Hz, you will need either a dual-link DVI, a DisplayPort, or an HDMI 1.3 or higher cable.    2. 1440p at 144Hz, you will need at least an HDMI 2.0 or a DisplayPort 1.2 cable.   3.4K at 144Hz, you will need a HDMI 2.1 or a DisplayPort 1.4 cable which can carry 120Hz signal without compression.

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

How to restore the default settings of my monitor?

Please follow below steps:   Open OSD menu:               (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the                     monitor.               (2) For monitors with buttons behind the monitor, press the second button from the top.                (3) For monitors with a joystick...

How to disable ECO Mode on IFP XX50-2?

1. Enter the Android Settings menu (use the settings button on the unit or press Menu on the remote); if you use the setting button on the unit you will need to click the icon below: 2. Then select Other Settings. 3. Select On or Off.

How can I use remote control to freeze IFP5550/IFP6550/IFP7550/IFP8650 screen?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. On IFP 50, 50 Gen 1, 50-2, 50 - Gen 2 , 50-2EP and 70 models, you can press remote control S.MODE button.   On 50-3, 50- Gen 3 an...

What kind of HDMI cable do I need for long distance connection?

It is highly recommended to use Active HDMI or HDMI Premium certified cable.

Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?

ViewBoard Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network. 1. Connected ViewBoard devices will show up under “Device List” on the same subnet connection only. 2. Check if the network access restriction is set on the router (such as disabling broadcast ports, etc.); 3. Try to rep...

Why can't ViewBoard control the laptop?

Some anti-virus software may block the touch control function. Please check if anti-virus software is installed on your laptop. If so, please disable the anti-virus software.

What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?

In order to have reliable network signal strength to experience ViewBoard Cast optimally, we suggest the minimum Wi-Fi signal strength for reliable packet delivery to not be lower than -60dBm.