What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

How can I lock the touch function on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model:   1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the touch fun...

What's the difference in audio output when connected to S/PDIF OUT(COAX OUT/OPTICAL) and AUDIO OUT on IFP?

1. S/PDIF:       When connected via COAX OUT or OPTICAL port to an external amplifier, the output signal level is fixed.    With this connection, both built-in and external speakers will output audio.        You need to adjust volume on IFP speaker via IFP volume control button or remote control and adjust volume on external speaker by...

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70     Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Can I use my Chromebook to cast on the screen of IFP?

Yes, please download and install the vCastSender on the Chrome Web Store.