Skip to main content

How do I set the DVLED Display to automatically update firmware?

Solution Step 1: Select the Settings from the Main Menu Step 2: Select "Upgrade" Step 3: Select "OTA Cloud Server" Step 4: Switch "Auto Updates" to on After turning on the automatic update setting, when the LED display is turning off, the automatic detection of firmware updates will occur. If the latest firm...

Do ViewSonic DVLED displays support anti-blue light?

Answer: DVLED displays do not support anti-blue light at this time.

What are the Product dimensions and weight for dvLED displays?

Refer to the tables below for dimensions and weight by dvLED product.  LD108-121 Width Height Distance Weight w/o wall mount 95.31” (2420.8mm) 57.81”  (1468.45mm) 1.38”  (35mm) 194.01 lb (88 kg) With wall mount 95.31” (2420.8mm) 57.81”  (1468.45mm) 2.2”  (56mm) 209.44 lb (95kg)   LD135...

What are the differences between TFT LCD and Direct View LED (dvLED)?

The core difference lies in the light source: TFT LCD uses a backlight filtered through liquid crystals, whereas dvLED features self-emissive pixels that turn on/off individually for superior contrast and efficiency. Comparison Highlights: Light Emission: TFT LCD requires a constant backlight, while dvLED is self-emissive, meaning each...

Why is an entire column of LED Modules not on even though my DVLED Display is powered on?

DVLED Display with an entire column of unlit LED Modules.  Answer: There may be poor connection or loose wiring with the connectors from the System Control Box to the LED Module adapter board. Solution The column's most bottom LED Module will need to be removed with the Vacuum Suction Tool in order to access the connectors. ...

How does ViewSonic select LED pixels for DVLED to ensure color uniformity?

Answer: ViewSonic selects LED pixels with similar wavelengths to produce the Direct View LED display. This results in a uniform color in a perfect color presentation.

When should dehumidification be done for my DVLED?

Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a coastal area, un-used for a long time (3+ months)

How do I install a DVLED display with a Floor Stand configuration?

Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the System Control Box onto the Floor Stand Step 3: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 4: Install the LED Modules onto the Cabin...

Is there another way to run the Power Cable for DVLED Displays?

Answer: The power cable can be ran through the back or bottom hole of the system control box, in order to connect power. Please click this link to see full location details.

During servicing, where do I place the de-installed LED module(s) for a DVLED Display?

Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module should be placed bead-side down to prevent connector damage. Product Safety The following components on the LED module can be damaged if not handled well:  LED Bead damage diagram ...

Direct View LED Display Support

General Questions

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.