How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

How to use ADB tool commend to get a vSignage player screenshot?

Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device via Adb over TCP, if use Adb wire, skip this step     adb connect {ip} for example:  adb connect 192.168.2.112 2. Take screenshot and save to device     adb shell screencap -p /sdcard/...

How to update F/W on EP3220/4320/5520?

Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory menu (Fig. 1) Move to “Upgrade Main” item and press OK button to confirm. (Fig. 2) Select “Confirm” to confirm the upgrade (Fig. 3), the system will automatically reboot and start the up...

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

Can an antenna be connected to a commercial display?

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

What's the Signage Manager newest version? How can I update it?

You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Download" to update your Signage Manager.

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors.   2. Connect  IR sensor cable to monitor 1.   3. Connect  the PC to monitor 1 with DP cable firstly for easy setup & adjustment  afterwards.   4. Mounting  monitor 1/2/3/4 in portrait p...

How to check CDX series , videowall, model RS232 daisy chain working correctly

1. Is it correct of RS232 daisy chain cable ? 2. In OSD menu, General settings -> Eco mode please set to Normal. (If set to Low power standby, the unit can power OFF but can’t power ON) 3. The RS232 daisy chain cable is 2.4mm – 2.4mm

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone.  3. Please follow the below procedures to install the Signage Manager license:    license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670