How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP.  When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is  turned on. <Note> Not all HDMI ports on IFP suppo...

What is the maximum USB cable length for ViewBoard Touch connection?

USB standards have strict physical signal limits. USB 2.0 has a maximum recommended length of 5 meters, while USB 3.0/3.2 is restricted to 2-3 meters. Exceeding these limits causes touch lag, disconnects, or device recognition failure. Technical Specifications: USB Version Data Rate Max Recommended Length Typical Usage USB 2.0 480 Mbp...

Why does the projector fan stay on after the unit is turned off?

This is normal operation. It is either a temporary cooling phase (3–5 mins) or a result of the Network Standby feature being enabled. Detailed Explanation: 1. Cooling Down Period Behavior: The fan remains on for 90 seconds to 5 minutes after pressing the power off button. Purpose: To dissipate residual heat from the lamp. Do not unplug ...

Why is my monitor not detected by the Firmware Update Tool?

Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

How to Install the PS750 Series All-in-One Interactive Projector?

Install the wall mount using the template, mount the projector for alignment, and set up the Laser Curtain module for interactive touch capabilities. Step-by-Step Instructions: Wall Layout: Use the included [Installation Template] to mark the drilling holes on the wall. Ensure the center line matches your projection surface's center. ...

Why is Auto Pivot not working on macOS, and how to fix it?

To make auto pivot work, the communication between OS and monitor is necessary. In Mac OS X or prior version, such communication is done by HDMI signal. However, in Mac OS Sierra and later, Apple changed the behavior in which this is no longer communicated with HDMI signal.   Thus, it's necessary to connect both VP2468/VP2768 and iMac by a ...

How to prevent image quality loss when exporting from Signage Manager?

While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...

Why can't I choose Contrast or Brightness?

Certain preset modes (ViewMode) are factory-calibrated for specific visual tasks and will lock parameters to maintain optimal performance. Switch to [Standard] mode to regain manual control. Step-by-Step Instructions: Press the [Menu] button (located on the back or bottom of the monitor) to open the OSD menu. Navigate to the [ViewMode...