What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:


1.Check the applied resolution to make sure that they match the settings recommended in the user guide.

    To check the resolution in Windows:

    (1)Settings > Display > Click on the display that user wants to change the setting


    (2)Change the display resolution for the display chosen


2.Open the monitor Menu and turn off “Overscan” option.

3.It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black bars on the top and bottom of the screen.


Last modified: Jul 2024

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