How many touch points can I get from a multi-touch display on CDE models with touch?

Please refer to below table:   OS/Model/touch points CDE**61T CDE8452T Win 7  (except Starter and Home Basic)  Win 8/8.1/10 20 points touch  10 points writing 10 points touch  5 points writing Linux (Kernel >=2.6.32 by patch)  (Kernel >=3.5) 20 points touch  10 points writing 10 points touch  5 points writing An...

ViewSonic LFD RS-232 & LAN Protocol

ViewSonic LFD RS-232 & LAN Protocol v3.3.1 attachment URL:https://support.viewsonic.com/helpdesk/attachments/33046266097

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

vCastSender for Windows/Mac/IOS/Chrome/Android uses the screenshot mode to catch the casting content and works well with most apps, but if the third-party app content is encrypted, e.g. encrypted video/files, vCastSender cannot catch its content because of its copyright.

How to delete your vRemote account?

If you want to delete your vRemote account, please go to https://www.viewsonic.com/eu/contact/ and submit your request to us. In your request, please include your account name and your last login time. After we finish the process, we will send you a confirmation.