Why Can't I Access ClassSwift Hub?

If you are having trouble accessing ClassSwift Hub, there could be several reasons related to your account type, plan status, or technical issues. This guide explains the possible causes and suggests solutions to help you regain access.    Common Reasons for Access Issues  1. Type of Plan  Plan Limitations: ClassSwift Hub is only a...

Why Can't Students Select a Seat Number

Why Is Incognito Mode Not Allowed?  Using "Incognito Mode" in Safari or other browsers can cause the following issues:  Login status cannot be saved, requiring repeated logins.  Course records, answer entries, and assignment data may not be saved.  Errors or anomalies may occur when joining a class.  To ensure a smooth learning e...

Device Requirements

Make sure your device meet the basic requirements for a smooth ClassSwift experience.  Supported Platforms for Teachers and Students Teachers:  ClassSwift is compatible with Windows and macOS systems. Teachers can easily download and install the ClassSwift application on their Windows and macOS computers to initiate and manage classes effec...

Internet and Network Requirements

For optimal application performance, a minimum network speed of 100 Mbps is required. Below this threshold, users may encounter latency issues. If you encounter internet issues with ClassSwift, follow these steps: Download the Internet Connection Test document and follow the guidelines provided. If any tests fail, proceed to step 2. Downl...

Does my device and internet meet the requirements to use ClassSwift?

Make sure your device and internet connection meet the basic requirements for a smooth ClassSwift experience.  Supported Platforms for Teachers and Students Teachers:  ClassSwift is compatible with Windows and macOS systems. Teachers can easily download and install the ClassSwift application on their Windows and macOS computers to initia...

What’s difference between Entity and Individual Account?

ClassSwift offers two types of accounts tailored to different user needs and teaching environments:    Entity Account    Designed for: Districts & Schools.   Key Characteristics:   Managed through a centralized admin panel on ClassSwift Hub   Supports integration with rostering systems like ClassLink/Clever   Enables bulk import o...

How do ClassSwift Hub and ClassSwift App work together?

ClassSwift Hub is a backend platform used to manage and store classroom data. ClassSwift App is the interactive tool teachers and students use during lessons to access and participate in learning activities. The Hub supports the App by handling all data storage and management before and after classroom sessions.    ClassSwift Hub (Web-b...

[Student] Join and Participate in ClassSwift Sessions

ClassSwift makes it simple for students to join lessons and interact with their teachers. Follow the steps below to get started.    Step 1: Join a Session  You can join a session in two ways:  Scan the QR code displayed on the classroom screen.  Enter the class code at: https://classswift.student.viewsonic.io/  Click the class ...

Instant Push

A one‑click shortcut that captures a full‑screen screenshot and immediately pushes it to all students for sketch/ink responses. Ideal on large touch screens (e.g., ViewBoard) for fast, on‑the‑fly activities.  Before you start  You’re in an active lesson and students have joined.  The content you want students to annotate is visible ...

Push-and-Respond

Send sketch‑based prompts (diagrams, handwriting, math) and collect student submissions in real time.  Before you start  You’re in an active lesson and students have joined.  (Optional) Set up groups if you plan to target specific groups.  Instructions  On the in‑class toolbar, click the paper‑plane icon to open Push‑and‑Resp...