Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 

How to make sure the CDE4302 can meet the 350 nits brightness

According EE class A requirement we need to set default from 300-350 nits to 210-245 nits , but it may cause CDE4302 has lower brightness.  Here are the testing equipment and method for testing the 350 nits spec. 1. Using KONICAMINOLTA CA-210 or CA-310 pattern generator and color meter to get the following testing result. 2. Increas...

What is tilling mode for Videowall and how to set it correctly?

<Tiling Mode> In Tile Mode you can view an image in a larger scale by connecting multiple monitors.   After all the displays are installed properly to a video wall, you need set the position of each display to determine how to display the input image. Once the position is set, the video source (e.g. computer) identifies the number of connect...

What are the communication settings to control IFP via RS232 and LAN commands?

RS232 Communication Setting  - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1(fixed)   LAN Communication Setting - Type: Ethernet  - Protocol: TCP/IP - Port: 5000 (fixed) - Cross subnet: No - Logon Credentials: No

Why I didn't see my contents displayed on the screen, when I publish the campaign from vSignage or Signage Manager?

Please make sure you following the steps.  a.  The windows admin of vSignage or Signage Manager and CDM displays or Eposters are in same LAN network . For example, first three groups of IP address are same . 192.168.1.xxx.   b.  You can use DOS commend "ping" to reach the display's IP address and frames have no loss. For example : c...

How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows

Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiexec /i Signage_Manager_Setup-3.0.2.108.msi /l*v 001.log It would generate log named 001.log. B. Turn off anti-virus software, it may delete temporary file when installing. Please send y...

How many touch points can I get from a multi-touch display on CDE models with touch?

Please refer to below table:   OS/Model/touch points CDE**61T CDE8452T Win 7  (except Starter and Home Basic)  Win 8/8.1/10 20 points touch  10 points writing 10 points touch  5 points writing Linux (Kernel >=2.6.32 by patch)  (Kernel >=3.5) 20 points touch  10 points writing 10 points touch  5 points writing An...

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...

How to get back to the dashboard while content is playing via vSignage?

There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds. 

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005