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Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps:       1. Right click on the desktop icon of ViewSplit and Select “Properties”.    2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”.    4.Check the “Program DPI” box and the drop down “I op...

Where to download ViewSonic monitor drivers for Win7 64-bits?

Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684

Is XG2401/XG2402/XG2701/XG3202-C compatible with the resolution 1920x1080@144Hz connected in HDMI?

  ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI.   However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor.   1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability.   2. HDMI cable: It's suggested to connect...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer.   NOTE: This method will ...

How to install the base on VX2476/VX2776/VX3276 series monitors?

You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE   If possible, please connect monitor to another device with different input.   If above doesn’t help, please contact ViewSo...

Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities.  If you can not get native resolution or refresh rate on the monitor:   Please check if ...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

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