ViewBoardSupport - ViewSonic United Kingdom

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

What to do if IFP50 sleep option is grey out?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP 9850-3 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP 9850-3 3. Europe: IFP**50, IFP**50-2EP,. IFP 9850-3 EP Please update IFP to the latest FW version via OTA or by USB file from ViewSonic website. Then you can select sleep without key file.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player.

How to avoid unauthorized cast-in via Airplay?

To disable Airplay Service in vCast do the following： Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck Airplay Service To enable Airplay follow steps 1-3 and check Airplay Service