What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below:   You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the font panel but...