Skip to main content

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

Can I install IFP7550 by Daisy Chain?

Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

How can I setup touch on extended display?

Please refer to this video.

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

Please connect an audio cable from the AUDIO OUT connector on the IFP30/50 to an external amplifier or active speaker with a power adapter.

How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS).   Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.