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What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

I want to expand VPC14-WP RAM and SSD, what is the suggestion?

RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)

Is it OK to use 10M HDMI cable to connect IFP50(HDMI out port) with project(HDMI in port)? What HDMI cable(brand) is recommend?

If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What's the difference if I'm running ViewBoard 2.1 with inactivated version?

Below features won't be included with ViewBoard 2.1 inactivated version. Handwriting:   Crescent Mode:   Page Ball Mode:   Pen (only 2 pens available):      

What are the type and rating for the fuse on LB-STND-005-3?

The Specs on Fuse: Current: 10A, Length: 20 mm.

Can I replace VPC10-WP SSD by myself?

VPC10-WP supports SATA SSD up to 1TB and support M.2 SSD up to 512GB. However, such replacement has to be done by ViewSonic Authorized repair centers.

What model include Chrome box bracket?

VB-STND-001, VB-STND-002, VB-STND-003, VB-STND-004 and Wall mount LB-WMK-047-2 and VB-WMK-001 include Chrome box bracket.

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