General

• What is AirSync?

  AirSync is ViewSonic’s wireless screen sharing solution for business environments. It enables secure, cross-platform casting from any device to ViewSonic displays, without requiring complex network configurations. AirSync supports touchback control, moderator mode, and multi-display casting—making it ideal for meetings, training sessions, and corporate presentations.

Features & Compatibility

• What screen sharing options does AirSync offer?

  AirSync offers browser-based and app-based wireless screen sharing. The AirSync Web Sender allows quick, guest-friendly sharing from a browser with no installation required. The AirSync Sender app unlocks advanced features like touchback control, moderator mode, and split-screen. AirSync also supports AirPlay, Google Cast, and Miracast.

• Does AirSync support touchback control?

  Yes. The AirSync Sender app supports touchback control, allowing users to operate their device directly from a ViewBoard interactive display. This feature is available on Windows, macOS, Android, and iPad through the Sender app.

• What devices can I use with AirSync?

  AirSync supports laptops, MacBooks, tablets, smartphones, and more. Use the AirSync Sender app—available for Windows, macOS, Android, and iOS—for advanced features like touchback control and moderator mode. For quick access, Web Sender lets you cast directly from any browser with no installation required.

• What’s the difference between the AirSync Web Sender and the AirSync Sender app?

  The AirSync Web Sender runs in your browser at airsync.net and allows for quick, no-install screen sharing—ideal for guest users. The AirSync Sender app unlocks advanced features like touchback control, moderator mode, and split-screen sharing for full functionality and control.

• Can I broadcast my main display to multiple other screens?

  Yes. With Display Grouping, AirSync lets you broadcast your main display to up to 10 networked ViewSonic displays simultaneously. It’s ideal for large spaces like boardrooms, town halls, and training rooms. Each session lasts 3 hours by default and can be extended up to 9 hours.

Security & IT Management

• Is AirSync secure for corporate use?

  Yes. AirSync uses end-to-end encryption (E2EE) and secure network protocols to protect shared content, allowing only authorized users to present, while Moderator Mode lets IT admins or meeting hosts approve who can share, ensuring a secure and controlled business environment.

• Can guests share their screens without connecting to the corporate network?

  Yes. Guests can share their screens using AirSync Web Sender without joining the corporate network, enabling secure wireless presentations while keeping internal systems protected.

• Can IT admins centrally manage AirSync across multiple rooms?

  Yes. ViewSonic Manager lets IT admins configure AirSync settings remotely, without needing to go on-site or access each device in person. From a centralized dashboard, teams can change device names to simplify grouping, enable or disable screen mirroring, and (starting September 2025) set a password to lock AirSync settings.

Connectivity & Performance

• What types of network connections does AirSync support?

  AirSync supports both LAN (local network) and Internet Mode. In LAN Mode, screen sharing requires devices to be on the same network and does not support Web Sender. In Internet Mode, both Web Sender and AirSync Sender can connect and share content across networks.

• Can I share sound along with my screen using AirSync?

  Yes. AirSync supports audio sharing when using the AirSync Sender app, as well as through AirPlay, Google Cast, and Miracast. macOS users need to install a virtual audio driver to enable audio playback during screen sharing.