How to setup and configure dual monitors?

Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...

Why is the "Auto Image Adjust" function grayed out in the OSD menu?

This is a feature, not a bug. When using a digital connection (HDMI, DisplayPort, or USB-C), the monitor automatically locks onto the signal with pixel-perfect precision, rendering manual adjustments unnecessary. Detailed Explanation: Digital vs. Analog Signals: * Analog (VGA): These signals may require "Auto Image Adjust" to correct ima...

Why is my monitor emitting a high-pitched noise or buzzing sound?

Slight electronic humming is often normal (Coil Whine); however, persistent or loud noise may require environmental troubleshooting or technical support. Check Power Source: Plug the monitor directly into a wall outlet instead of a power strip to rule out electrical interference from other devices. Adjust Brightness: Try changing the b...

How to solve the problem with my monitor turning off automatically?

Automatic shutdowns are often caused by power-saving settings, inconsistent power supply, or signal loss. Please check the OSD timer settings first. Troubleshooting Steps: Check OSD Menu Settings (Most Common): Navigate to the [Setup Menu]. Locate [Auto Power Off] or [Sleep Timer] and ensure they are set to [Off]. Also, verify ...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

Why does my TD2220 randomly receive touch signal and respond accordingly while exposed to sunlight?

TD2220 is an optical touch monitor which uses two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the sensor...

Why can't I choose Contrast or Brightness?

Certain preset modes (ViewMode) are factory-calibrated for specific visual tasks and will lock parameters to maintain optimal performance. Switch to [Standard] mode to regain manual control. Step-by-Step Instructions: Press the [Menu] button (located on the back or bottom of the monitor) to open the OSD menu. Navigate to the [ViewMode...

How to enable AMD FreeSync?

LED monitors produced after 2020 have FreeSync enabled by default. For LED monitors manufactured before 2020, please refer to the following instructions to enable FreeSync. To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. ...

How to output video at 120 Hz from PS5 or Xbox Series X/S to ViewSonic monitors.

PlayStation 5 and Xbox Series X/S consoles support video output up to 120 Hz. Follow the instructions below to configure 120 Hz output. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" under "Video Output". 4. Select "Automatic" in the pop-up menu. 5. Return...

What Kind of Stylus conductive pen is compatible with ViewSonic Touch Monitors?

It is suggested to use greater than 6mm diameter pen tip.  Stylus/ Passive pen with conductive cloth material will work with all ViewSonic’s Projected Capacitive touch monitors (TD1630/TD2230/TD2430, TD2455/TD1655, TD2760).    Pen tip with 8mm diameter is better for TD2230.   Note: TD2455 and TD1655 stylus/passive pen (Included in ...