How to use the roaming tool

Use your roaming tool Selecton your tool bar You can move the canvas around with one finger You can also zoom in/out your canvas with two fingers You can check out our video tutorial as well:       For more information, see the myViewBoard wiki:    https://wiki.myviewboard.com/Infinite_Canvas 

How to change the page via two-finger touch?

Which web browser is the best for running myViewBoard.com?

It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.

How to reset lamp timer

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

How to login with the myViewBoard Chrome extension

Why doesn't the OSD menu auto-rotate to match the monitor's orientation?

The [Auto Pivot] feature for the OSD menu must be manually enabled in the monitor's settings or synced via the vDisplay Manager software. Step-by-Step Instructions: Open OSD: Press the monitor buttons to bring up the [Main Menu]. Navigate to Setup: Go to the [Setup Menu] tab. Enable Auto Pivot: Locate the [Auto Pivot] setting and t...

Why is the auto-pivot function not able to detect my monitor’s orientation?

Auto-Pivot requires DDC/CI enabled, OSD Pivot set to Auto, and the dedicated software running in the background. Troubleshooting Steps: Configure Monitor OSD Settings: Open the [Setup Menu]. Ensure [DDC/CI] is toggled to [On]. Set [OSD Pivot] to [Auto].                     Enable Control Software: Ensure vDisplay Mana...

Why does my projector automatically shut down during use?

Auto-shutdown is typically triggered by overheating protection. Ensure proper ventilation, clean the dust filters, and enable "High Altitude Mode" if necessary. Check LED Indicators: If the Temp light is red or flashing after shutdown, the projector has overheated. Improve Airflow: Keep at least 50cm of clear space around intake an...

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.