Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...