Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?

ViewBoard Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network. 1. Connected ViewBoard devices will show up under “Device List” on the same subnet connection only. 2. Check if the network access restriction is set on the router (such as disabling broadcast ports, etc.); 3. Try to rep...

Why can't ViewBoard control the laptop?

Some anti-virus software may block the touch control function. Please check if anti-virus software is installed on your laptop. If so, please disable the anti-virus software.

What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?

In order to have reliable network signal strength to experience ViewBoard Cast optimally, we suggest the minimum Wi-Fi signal strength for reliable packet delivery to not be lower than -60dBm.

How do I show 3rd party open source library licenses?

Please follow below instruction to get open source library license. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Show 3rd party open source library licenses"

How to draw polygons with the polygon tool

Draw polygons with the polygon tool Double click/tap Pen tool Select the Polygon Tool Now you will be able to draw any polygons! You can check out our video tutorial as well:

How to add a hyperlink

There are 6 different ways you can add Hyperlinks Add a file Add an URL Add a text string Add a music file Direct to a myViewBoard page Add a tool Adding a Hyperlink Use the lasso tool to select any object Side Adorner will show up on the right/left Select Hyperlink You can now add your hyperlink to the object ...

How to remove a color from an image

Make sure you have already imported an image to myViewBoard Remove a color from an image Use the lasso tool to select any object Side Adorner will show up on the right/left Selectthen select color remove Drag your finger down to remove the color you desire You can check out our video tutorial as well:

Why is my video not playing when I import it to myViewBoard?

This may occur when you are importing .mpeg2 files. In order to play .mpeg2 files in myViewBoard for Windows, we need to decode the video. Identify your file: Right click on the video Left Click on Properties Identify your video file format under "Type of file" Download decode package here and ecode your video file after d...

Having Trouble Finding the QR Sharing Icon (QR code)?

1. Please verify your default cloud drive is bound to myViewBoard.com. Periodically cloud drive connection might be lost and require the user to re-establish connection again. If you have not yet bound any cloud drive, please follow the steps below: 1. Go to www.myviewboard.com. 2. Please bind a default cloud drive under “my...

After signing In, myViewBoard.com stays on the sign-in screen.

This issue may be due to the following: You may be experiencing issues connecting to the internet. Verify that you have an active internet connection first, then try again. The "myViewBoard.com" domain may have been blocked by your browser's ad blocker. To resolve the issue, disable your browser's ad blocker, or add "myViewBoard.com" to ...