Skip to main content

How can I freeze CDE7500/CDE8600 screen?

 You can press FREEZE button on remote control to freeze the screen.

How to install APP on NMP-302W?

Applied model:  NMP-302W, NMP580-W, EP1042T 1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one second 3. Then Android main page will appear 4. Click "Settings" to enter settings page 5. Check "Unknown source" under "Security" setting...

What to do if IFP50 sleep option is grey out?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP 9850-3 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP 9850-3 3. Europe: IFP**50, IFP**50-2EP,. IFP 9850-3 EP Please update IFP to the latest FW version via OTA or by USB file from ViewSonic website. Then you can select sleep without key file.

How can I update preloaded apps on IFP?

When there is newer version, below Apps will be updated after connected IFP to internet.   AirPlay Whiteboard for Android vCastReceiver myViewBoard Manager myViewBoard Live myViewBoard Display

What to do if the image is too dim from the projector?

1.Please increase the Contrast and Brightness in OSD menu.   2.Check the light source level and make sure it’s on Full or Normal.   3.Turn off or reduce environmental luminance where the projector is in use.

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

How to Use the vRemote App?

After completing the set-up process, you will see the main screen of the app. The main screen will show your devices in the list after you follow the “How to add a new projector to vRemote?” section to add a new projector. You can select the device you added before (Make sure your device is connected to the Internet) and you can tap th...

How to format a USB Drive to FAT32?

Please refer to this video: NOTE: FAT32 file system will only be an available option for USB drives up to 8GB.          

What is tilling mode for Videowall and how to set it correctly?

<Tiling Mode> In Tile Mode you can view an image in a larger scale by connecting multiple monitors.   After all the displays are installed properly to a video wall, you need set the position of each display to determine how to display the input image. Once the position is set, the video source (e.g. computer) identifies the number of connect...

Support

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.