Whiteboard update requires administrative privilege (v.2.61)

For many myViewBoard users, the Whiteboard for Windows software automatically updates monthly so the user can always have the best user experience.    In the next release (v.2.61), there will be an update to Certificate Authenticator in Whiteboard for Windows which will require the user to grant administrator privileges for the update.   Fo...

What internet speed is required to run UNIVERSE?

500 kbps per connection, which is lower than what most video conferencing platforms require.

Does UNIVERSE support Chormbooks?

Yes, we support Chromebooks that can run Android applications.

Does UNIVERSE support VR?

The VR functionality will be introduced in the fall of 2022.

What is UNIVERSE?

UNIVERSE is an immersive digital learning platform where participants engage within their education communities through personalized avatars. The platform is equipped with various teaching tools to support educators to teach online with more creative freedom digitally. Purpose To offer an immersive educational environment where students f...

What platforms and devices support UNIVERSE?

UNIVERSE is supported on Windows for PC and laptop , iOS for iPad and Android for Chrome book. Support for Mac will be available soon. UNIVERSE can be run on desktop, laptop and tablet with no additional accessories required.

How do I deploy MSI to multiple Windows devices (Windows 10 and above)

This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server. Create an Organizational Unit (from Microsoft Server) Sign in to Windows Server using the "Domain Adminstrator" role.  Go to: Server Manager > Tool > Active Directory Users and Computers. Under Active ...

How do I deploy MSI to multiple Windows devices (Windows 10 and above)

This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server Create an Organizational Unit (from Microsoft Server) Sign in to Windows Server using "Domain Adminstrator" role.  Go to Server Manager -> Tool -> Active Directory Users and Computers Under Active Director...

How do I deploy MSI to multiple Windows devices (Windows 10 and above)

This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server Create an Organizational Unit (from Microsoft Server) Sign in to Windows Server using "Domain Adminstrator" role.  Go to Server Manager -> Tool -> Active Directory Users and Computers Under Active Director...

Why can't I connect to server in UNIVERSE?

Please switch your company WI-FI to private WI-FI. When you switch to peronal WI-FI, kindly retry and open UNIVERSE again. You should be able to enter it smoothly.