How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

What to do if the image shows keystone effect from the projector?

When you see below situation, please follow below instructions to adjust:   If the projector supports Auto Keystone or Vertical keystone, please try to turn on or manually adjust by referring to user guide. If possible, put the projector on the flat surface and make sure projector lens and screen are in a 90-degree angle.  

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page.   <Note> It is recommended that you use an authentic ViewSonic replacement lamp.  

How to restore the default settings on a projector?

1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings.   2. Select to restore factory default settings.   Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

What to do when my projector auto shuts down?

There are some possible reasons caused, please check below first:   <Airflow>        Air Flow is important for cooling:   Please make sure the intake and exhaust vents are free from obstruction. Make sure the projector is not enclosed or right against a wall - it needs ventilation space. Don’t place the projector on top of other electr...

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

What is the maximum resolution for the projector.

To locate the maximum or native resolution for a projector, there are a few places this can be found.  We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP.  When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is  turned on. <Note> Not all HDMI ports on IFP suppo...