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What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What is the System Control Box installation order of DVLED Displays?

The System Control Box installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the System Control Box installation order: Seven system control box attachment points screwed down Control box Power cables: - Running from the back of the control box? - Running from ...

Why do some DVLED products have Copper wires or Gold wires as the bonding wire? What's the difference?

Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Products using Gold have a higher and more consistent product quality. Heat also dissipates less, making it more energy efficient (~10%). Since it has more stable physical properties, it relativel...

During servicing, where do I place the de-installed LED module(s) for a DVLED Display?

Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module should be placed bead-side down to prevent connector damage. Product Safety The following components on the LED module can be damaged if not handled well:  LED Bead damage diagram ...

How do I properly store DVLED Display LED module(s)?

LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...

Does Power Consumption differ across dvLED products?

Power Consumption will vary by model. Please refer to the table below to see full power consumption details for the listed dvLED products: LDM108-121 Normal 1330W Max 1900W (White Pattern, Brightness 100%) ≈570W(256 Grey Pattern, Brightness 100%) LD135-151 Normal: 2030W Max 2900W (White Pattern, Brightness 100%)  ≈870W(256 Grey Pa...

What are the Flight Case dimensions and weight for my dvLED Display?

Flight case dimensions and weight will vary by model. Please refer to the table below for Flight Case dimensions and weight by dvLED product: LD108-121 LD135-151 LD163-181 LD216-251 Dimensions (W x D x H) 58” x 27” x 34” (1470 x 850 x 680 mm) 71” x 30” x 34” (1800 x 850 x 745 mm) 83” x 32” x 34” (2100 x 850 x ...

What's causing the LED Modules to raise on top of each other (not flat) on my DVLED Display?

After LED Module installation, if there are steps (not an even display surface), it could be a number of reasons: Debris in the magnetic mating surfaces (both on the LED Module and Cabinet) Locking Bolts were not engaged Locking Bolts were not aligned before engaging Affected tile(s) are not aligned and installed as evenly as possible. Thi...

How can I operate my DVLED Display?

The Direct View LED Display can be operated by either: 1) the Remote, 2) the Keyboard, 3) or RS232 For further details, please refer to this link and select the appropriate model to view the respective User Guide.

What is a Transfer Board on a DVLED Display?

The Transfer Board (also known as a Transfer Card) is an internal component that facilitates signal connections between LED modules and the cabinet. Note: Current models have largely transitioned to "3-in-1 Boards." This article is for legacy product maintenance and technical reference only. Key Functions: Signal Supplementing: Routes ...

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