ViewBoardSupport - ViewSonic Luxembourg

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

Please connect an audio cable from the AUDIO OUT connector on the IFP30/50 to an external amplifier or active speaker with a power adapter.

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input. Supported input sources: 1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

How can I update preloaded apps on IFP?

When there is newer version, below Apps will be updated after connected IFP to internet. AirPlay Whiteboard for Android vCastReceiver myViewBoard Manager myViewBoard Live myViewBoard Display

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

What kind of OS or devices can be supported by ViewBoard Cast?

What to do with black image when playing YouTube videos by Chromium?

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

Can IFP7550 play 4K2K content?

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

How do I wake up my IFP50 series in standby mode?

How can I update preloaded apps on IFP?

How can I replace the IFP50 series’ boot up image and animation?

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