Why is Auto Pivot not working on macOS, and how to fix it?

To make auto pivot work, the communication between OS and monitor is necessary. In Mac OS X or prior version, such communication is done by HDMI signal. However, in Mac OS Sierra and later, Apple changed the behavior in which this is no longer communicated with HDMI signal.   Thus, it's necessary to connect both VP2468/VP2768 and iMac by a ...

How to prevent image quality loss when exporting from Signage Manager?

While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...

How to get back to the dashboard while content is playing via vSignage?

There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds. 

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...

Why can't I choose Contrast or Brightness?

Certain preset modes (ViewMode) are factory-calibrated for specific visual tasks and will lock parameters to maintain optimal performance. Switch to [Standard] mode to regain manual control. Step-by-Step Instructions: Press the [Menu] button (located on the back or bottom of the monitor) to open the OSD menu. Navigate to the [ViewMode...

How to enable AMD FreeSync?

LED monitors produced after 2020 have FreeSync enabled by default. For LED monitors manufactured before 2020, please refer to the following instructions to enable FreeSync. To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. ...

Teacher View: Reports

The Reports feature provides teachers with a comprehensive view of class performance across all previous sessions. This data allows you to quickly evaluate student progress and identify specific learning gaps over any selected period of time. Generating a Report To view your data, filter your sessions using the following criteria: Class: Se...

Teacher View: User Profile Onboarding

The ClassSwift Hub is your central command center for managing classrooms, student data, and interactive sessions. Setting up your profile accurately ensures that tagging features and quiz classifications are tailored to your specific teaching needs. Follow these steps to get started: Step 1: Sign In & Select Organization Navigate to the Cl...

Teacher View: Managing Your Quiz Collection

The Quiz Collection in ClassSwift Hub is your central library for all assessment materials. It automatically syncs quizzes saved from the ClassSwift App, including AI-generated and screenshot-based quizzes, ensuring your resources are always available for easy organization and access.   Organize with Folders Before importing new content, ...

Teacher View: Quiz Collection - Folder Management

Within your folders, you can move, delete, or edit the details of your uploaded quizzes. How to Move a Quiz In the Quiz Collection, select the quiz you wish to relocate and click "Move". Select the destination folder from the dropdown menu and click "Move" (or "Save") to confirm.   How to Duplicate a Quiz In the Quiz Collection, cli...