How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option.     ...

Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

What is the Vacuum Suction Tool used for on DVLED Displays?

Answer: The Vacuum Suction Tool is used for removing LED Modules (or LED tiles) from the DVLED Display.  See "How do I remove LED Modules from the dvLED Display?" for more information on how to use the Vacuum Suction Tool.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

How can I setup touch on extended display?

Please refer to this video.

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?

ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website and browse through the RELATED ACCESSORIES section for supported mounts and carts.

Why is Chrome required?

myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this can only be supported on Chrome.

How can I update preloaded apps on IFP?

When there is newer version, below Apps will be updated after connected IFP to internet.   AirPlay Whiteboard for Android vCastReceiver myViewBoard Manager myViewBoard Live myViewBoard Display