When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

How to use ADB tool commend to get a vSignage player screenshot?

Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device via Adb over TCP, if use Adb wire, skip this step     adb connect {ip} for example:  adb connect 192.168.2.112 2. Take screenshot and save to device     adb shell screencap -p /sdcard/...

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

What to do if there is spot on the projected image?

1.If spot is only visible when projected image in defocus, it would not impact usage.   2.If spot is visible when projected image in focus, please contact ViewSonic Service center for help.

Do the VP2468’s USB ports support Apple device power charging?

The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...

Which Android versions are supported on the myViewBoard app?

The myViewBoard app supports Android 5.0 and newer

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

How to enable the input source auto detect function?

Please open the OSD menu and navigate into “Input Select”. Then, select Auto-Detect and make sure it is set to ON.

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...