Skip to main content

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Why is Chrome required?

myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this can only be supported on Chrome.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

ViewSonic ClassSwift Enhances Language Learning with Engaging Activities and Data-Driven Insights

SCHOOL Located in Los Angeles County, California, the Bellflower Unified School District (BUSD) serves the city of Bellflower as well as portions of Cerritos and Lakewood. The district provides education to over 9,000 students at 11 elementary schools, 3 high schools, and 1 independent study academy. “ClassSwift provides a fun way to engag...

What ports are required to be open in your firewall in order to run the myViewBoard ecosystem?

To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: TCP Port 443 (HTTPS): outbound UDP and TCP port 3478 bidirectional to the WebRTC server UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC peers These ports are optional; if b...

Why Can’t I Touch or Drag the ClassSwift Toolbar?

If you’re unable to touch or drag the ClassSwift toolbar, it’s usually because your extended display (external monitor or touchscreen) hasn’t been properly connected or recognized. Please follow the steps below to resolve the issue.    Steps to Fix the Issue  Connect your extended display device (such as a touchscreen or projector) bef...

How to add an image

Drag and drop an image to canvas Click on the Magic Box Magic Box window will show up on your canvas Selectand choose the photo you would like to drag and drop Drag your desired image on to the canvas and then let go of your fingers You can check out our video tutorial as well:

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

Support

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.