How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS).   Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

How can I reset IFP5550/IFP6550/IFP7550/IFP8650 screen lock password?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. You can press remote control buttons : INPUT 0 2 1 4 quickly in sequence to restore the password to default.

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

Does CDE7061T support CA credentials(Trusted credentials)?

CDE7061T does not support CA credentials(Trusted credentials).

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...