Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

Why is there high pitched noise from my monitor?

In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur in the past but appeared recently, please contact ViewSonic service center.

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

What to do if there is vertical or horizontal line on my monitor?

1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable.   (2) Use another power outlet.   (3) Connect the monitor to another computer.   2. If the line location is...

What to do when the screen image is pixelated or blurry?

Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...