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How to customize an Android Boot Animation on CDExx10 series and CDM models?

1. Overview The "Android Boot Animation" is a script used to load PNG files when the device boots. It is contained within an uncompressed zip file called bootanimation.zip. 2. Inside the bootanimation.zip file The bootanimation.zip file contains: The image folder(s) (containing PNG images named by incremental numbers) The desc...

How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...

Where to apply Sigange Manager and vSigange Weather API key

Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option.     ...

Can an antenna be connected to a commercial display?

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

What's the Signage Manager newest version? How can I update it?

You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Download" to update your Signage Manager.

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors.   2. Connect  IR sensor cable to monitor 1.   3. Connect  the PC to monitor 1 with DP cable firstly for easy setup & adjustment  afterwards.   4. Mounting  monitor 1/2/3/4 in portrait p...

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

EP5520/EP5520T vSignage cut-in S/N

    Product Cut in S/N EP5520T phase-in from UVE173100001 EP5520 phase-in from T91173300001

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone.  3. Please follow the below procedures to install the Signage Manager license:    license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670

Commercial Display Support

Digital Signage General Questions Presentation Display

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