Digitizing Transactions to Save You Time and Money

Improve Customer Fidelity with a Digital Touch

ViewSonic provides touch screen solutions for queue management, digital signature solutions that enables an all-in-one secure document workflow, providing an opportunity for banks and financial institutions to make dramatic improvements in process efficiency and customer experience.

ViewSonic delivered on reducing customer wait time and implementing our paperless banking strategy.”

- Tim Wang, Huaxing Bank

Touch Screen Monitors for Queue Management

Self-Serve with Interactive Touch Screens

ViewSonic’s touch screens can be used as a self-service point to save time for you and your customers. Make sure everyone gets the help they need, right from the moment they arrive

Deliberate selections made easy

Use our touch screen monitors to ensure you speak to the right department

Streamline the customer experience

Speed up the customer service lines by clearly communicating the ‘who’, ‘what’, ‘where’, and ‘when’ of each encounter

Pen Display for Better Customer Experience

Draw and make annotations

Bank tellers and clients can directly write on the pen display as if it were writing on pen and paper. This function is useful for filling out general forms and basic information. All annotations will be saved in the document. Users could choose between different pen color and sizes.

Signing and saving agreements

Customer signs the document and their biometric data will be encrypted then the signature is saved.

Verification of digital documents

All signed documents are sealed with a Certificate Authority veriftying identity of the document. A copy of the e-document will be email to the customer.


Digitizing Transaction Slips

Basic withdrawal/deposit forms could now be digitized into electronic forms for customers to fill out and sign, saving your bank 300-400 sheets/day.

Fast Document Retrieval

A bank uses about 300-400 sheets/day to be stored in the storage room. By using digital signatures, documents are saved on the server and pulling up historical data is just a matter of minutes. Whereas finding a previous transaction slip in the storage room will waste approximately 20 minutes.

Serve Customers Faster

Serve customers and clients faster by pulling out agreement or forms on the pen display for them to sign instead of wasting time printing.

Usage Cases and Scenarios for Banking and Financial Services

Paper-based transactions digitalized and document filing process simplified


Long queue process shortened with self-service touch screens



A Secure and Easy Banking Process

Opening a bank account usually takes an average of 30-40 minutes per customer due to number of paperwork involved. Bank tellers need to prepare all the necessary documents, and customers need to fill out all the details and sign at least 3-5 times. By using touch screen solutions and digital signatures for daily banking services, staff will be more efficient and serve customers faster with a new form of digital experience.



With AES256 and RSA 2048, we ensure your entire customer’s private information is protected. All signatures undergo double encryption according to the highest industry standards.



Implementing touch screen monitor and digital signature solutions is an easy process. With hardware and software ready, our experienced guides will help your bank with the set up. Documents and data can be easily integrated with our software and ready to use.



Reducing paper and printing costs is environmentally friendly and leaves your bank with a positive brand image.

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