Why can’t I connect my ViewStylus ACP501 to my iPad?

It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget this Device" on your iPad. Your ViewStylus does not need pairing, but make sure that you select the correct mode (green light for iPads, blue light for other touch-screen devices).

How to set up Voice Control for X10-4K/M2/X100-4K/X100-4K+?

Please refer to below video. How to set up voice control on the ViewSonic X10-4K projector   Note: 1.Supported Alexa & Google Assistant Voice Control commands are listed in User Guide.   2. Alexa & Google Assistant are only available in English. 3. Alexa supported country would vary .

Why iPhone’s Mobile hotspot is not connecting with M2?

If you have problem connecting to hotspot on M2,  Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF -> ON). Restart your iPhone and try connecting M2 to Mobile hotspot.

What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?

The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?

Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automatically adjusts the Keystone number.  OFF: Manually adjusts the Keystone number.   Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...

How to Upgrade the M1+ Firmware?

  <Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2.   1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ViewSonic website to download “M1+ Firmware Update v2.03”.      2. Unzip the downloaded files and copy the Firmware files, “MstarUpgrade.bin" and "M1+WW.bin” to a FAT32 formatted USB drive.  3. Po...

Why is Smart YouTube app not available on Aptoide app store?

Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttubenext.com/#Download_SmartTubeNext_APK_for_Android_Based_Smart_TVs Applicable models: M1MINI, M2, M2e,M1_G2, M1+_G2, M1MINIPLUS, X10-4k,X100-4K,X1000-4K

How long does the ACP501 take to charge?

A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 hour of use.

What do the different color lights mean?

1. When in use：     Green light: iPad mode     Blue light: Capacitive device mode 2.  When Charging：      Constant red light: Charging      Flashing green light: Low power *The light will be off when the stylus is in charging

How do I switch between pen modes?

Please tap on the back of pen with your finger to switch the pen from iPad mode (green light) to Capacitive mode (blue light).